FAQ & Site Info

About

Rocktoday

Collector's Rare Rock Concert DVD

fieldgood.jp

About Video Types
Video Type P - PRO SHOT
Video Type A - AUDIENCE SHOT

Store FAQ
Do you accept orders placed outside of the US?
We sure do!

How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Returns Policy
This is only possible in the case of defective or missing items.

Delivery Period for Services or Goods
We will ship within 3 days of receiving your delivery request.

Name and Contact Information of Company
Fieldgood

Operations Manager
TOSHIHIRO YOSHIDA

location
8 Minami 4-jo Nishi 6-chome, Chuo-ku, Sapporo, Hokkaido
telephone number
011-398-4176

Required fees other than the price
All product prices include tax. Shipping and handling fees will be charged separately.

Application expiration date
none

About defective products
This is only possible in the case of defective or missing items (within 7 days of receiving the item).
Delivery time of the product
There is not the tracking number. It will take approximately 2 to 3 weeks from the shipping notification until it is delivered to your door. Already wait for a while.

Payment Method
Credit card payment

Payment deadline
Within 3 business days

Return Policy
Defective or missing items will be replaced.

Return deadline
Within 7 days after the product arrives

Return Shipping Fee
Our company will bear the cost (However, in the case of returning a defective product)